Aracruz RE

Privacy Policy

Your privacy matters to us. This policy explains what we collect, how we use it, and how we protect it.

Effective date: June 9, 2026

Aracruz RE (“we,” “us,” or “our”) operates the website aracruzre.com. This policy describes how we collect, use, store, and protect your personal information when you visit our website, submit a form, or contact us about stone.

1. Information we collect

We collect personal information you choose to give us when you fill out a form, ask about a slab, open a trade account, or contact us directly. That can include:

  • Name (first and last)
  • Email address
  • Phone number (optional)
  • Company name, if you’re a fabricator, contractor, or designer
  • Details about your project and the material you’re looking for

We may also collect non-personal information automatically, such as your IP address, browser type, device type, and how you use the site. That comes from cookies and analytics tools.

2. How we use your information

  • To answer your questions and slab inquiries
  • To set up and manage trade accounts
  • To arrange slab holds, viewings, and deliveries
  • To send SMS text messages if you’ve opted in to receive them
  • To send emails like confirmations, follow-ups, and offers
  • To improve our website and how we serve you
  • To meet our legal obligations

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

3. SMS and text message communications

By opting in through our website forms, you consent to receive SMS text messages from Aracruz RE. These messages may include:

  • Appointment and slab hold confirmations
  • Order and delivery updates
  • New arrival announcements and offers

Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing anything from us.

Your phone number is always optional on our forms. You never have to give us a phone number to send an inquiry.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. Mobile opt-in data and SMS consent are not shared with any third party.

4. Email communications

When you give us your email address, we may send you service emails like confirmations and follow-ups, plus occasional promotional content. You can unsubscribe from marketing emails any time using the “Unsubscribe” link in every email we send.

5. How to opt out

  • SMS:reply STOP to any text from us. You’ll get one confirmation message and no further texts.
  • Email:click the “Unsubscribe” link at the bottom of any marketing email.
  • Phone or email: contact us at 602-835-7152 or info@aracruzre.com.

For help with SMS messaging, reply HELP to any of our texts or call us at 602-835-7152.

6. Consent recording

When you submit a form on our website, we record your consent electronically. That record includes the date and time you submitted, what you opted into (SMS, email, or both), and where the submission came from. We keep these records to comply with applicable rules, including A2P 10DLC messaging requirements and TCPA guidelines.

7. Data storage and security

All data submitted through our website travels over HTTPS encryption. We protect your information with measures like these:

  • SSL/TLS encryption on every form submission
  • Access to personal data limited to authorized people only
  • Secure storage systems that get regular security reviews

No method of transmission or storage is 100% secure, but we use commercially accepted means to protect what you share with us.

8. Payments

Online payments on this site run through Square’s secure checkout. Your card details go straight to Square; we never see or store your card number. Square’s own privacy policy covers how they handle payment data.

9. Cookies and analytics

Our website may use cookies and third-party analytics tools, such as Google Analytics, to understand how visitors use the site. These tools collect non-personal information and help us improve your experience. You can manage cookie preferences in your browser settings.

10. Third-party services

We use third-party providers for things like form processing, live inventory (our StoneProfits portal), SMS delivery, email, video embeds, and analytics. These providers must protect your data and may only use it to do work for us. Links to outside sites, like our inventory portal or Google Maps, are covered by those sites’ own policies.

11. Children’s privacy

Our website and services aren’t directed at anyone under 13. We don’t knowingly collect personal information from children. If we learn a child gave us personal information, we’ll delete it promptly.

12. Changes to this policy

We may update this policy from time to time. Changes get posted on this page with a new effective date. Check back now and then.

13. Contact us

Questions about this policy, or want to exercise your rights over your data? Reach us here:

Aracruz RE
2310 W. Sherman St, Phoenix, AZ 85009
Phone: 602-835-7152
Email: info@aracruzre.com